Refund policy

Digital Download Return & Satisfaction Policy

At Own The Arts, we want you to be completely satisfied with your purchase and confident in the quality of the digital artwork you receive.

Digital Products — No Returns or Refunds

Because our products are digital files delivered electronically, all sales are considered final once the files have been purchased or downloaded. Digital products cannot be physically returned, so we are unable to accept returns, exchanges, or cancellations after purchase.

Your Satisfaction Matters to Us

While digital purchases are non-returnable, we stand behind our products and will work with every customer to help ensure satisfaction with their purchase.

If you experience a problem with your files—including difficulty downloading, opening, accessing, or using them—please contact us. We will make every reasonable effort to resolve the issue and help you successfully use the artwork you purchased.

If a file is damaged, incomplete, or there is an error with your order, please contact us so we can review the issue and provide an appropriate solution.

Please Review Before Purchasing

We encourage customers to carefully review the product description, included file formats, dimensions, resolution, and other listing details before completing a purchase. Please contact us before purchasing if you have questions about a particular artwork or digital file.

Our Commitment

Our goal at Own The Arts is to make beautiful, museum-quality digital art reproductions accessible and enjoyable. Although we cannot accept returns on digital products, customer satisfaction is extremely important to us, and we will always make a reasonable effort to help resolve any issue with your purchase.

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